Senior Specialist, Workday Financials

A Big 4 firm is currently seeking a Senior Specialist to join its Managed Services practice.

Responsibilities
Execute the day-to-day activities of Workday managed services engagements for a variety of post-production clients including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement and road mapping activities
Work to ensure client satisfaction and timely delivery and collaborate with clients to strategize and drive goals forward post-production
Support cross-functional teams to resolve issues and deliver solutions; lead the analysis, design, configuration, and delivery of the Workday solution
Coordinate work handoffs with offshore team including traceability of client updates and work in progress; act as a point of contact for client to discuss support needs during US business hours
Act as functional subject matter expert during sales and proposal activities as well as on Value Optimizations, assessing tenant to identify optimization opportunities for clients to realize value out of Workday investment
Mentor and upskill junior resources both onshore and offshore
Act with integrity, professionalism, and personal responsibility to uphold the firm s respectful and courteous work environment

Qualifications
Minimum three years of recent client-facing experience in Workday Finance; experience should include support of Workday clients for a managed services organization and/or participation in at least two full-scale implementations of Workday Financials
MBA or MIS from an accredited college/university is preferred; minimum of a Bachelor's degree from an accredited college/university is required
Required Workday certification/skills in at least two of the following modules: Workday Pro Contracts to Cash Services, Business Assets Services Certification, Accounting Center Certification; please note that any candidate hired into this position who doesn't currently hold the aforementioned certification will be required to secure them within three months from the commencement of employment
Understanding of ITIL framework, ITSM and service desk management
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
Strong organizational skills with the ability to prioritize and manage multiple tasks effectively; ability to stay updated with Workday features, tools, and best practices through continuous learning and training
Understanding of process reengineering, designing and implementing business performance management enhancements including process workflow, approvals and reporting
Ability to travel as required
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; the firm will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)