Overview
On Site
$26 - $30
Contract - W2
Contract - 6 Month(s)
Skills
Management
Computer Hardware
Documentation
Microsoft Windows
Energy
Information Technology
Inventory Control
Malware Analysis
Microsoft Outlook
Network
Palo Alto
Recovery
Remote Support
Service Desk
Software Security
Software Troubleshooting
Transition Management
Job Details
Desktop Technician
The Information Technology Department is seeking an experienced, high energy Desktop Technician who can perform a multitude of IT related tasks.
Ideal Candidate
- 2+ years of IT service desk experience
- Advanced Knowledge of windows operating system (windows 10, 11)
- Advanced Knowledge of M365 applications Outlook, Intunes, SharePoint, OneDrive.
ESSENTIAL DUTIES:
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Planning and Organization:
- Plan and organize the configuration and maintenance of hardware and software systems for city computers.
- Coordinate special projects related to hardware and software installations and configurations.
Deployment and Recovery:
- Perform installation and repairs of computer hardware and software.
- Install, configure, and support network connections, including addressing connectivity issues.
Transition Management:
- Conduct data wiping and oversee the disposal of surplus assets in accordance with City of Palo Alto policies.
Documentation and Tracking:
- Write clear, concise documentation on procedures and project activities.
- Assist in inventory control and tracking of licenses and software.
Troubleshooting and Support:
- Troubleshoot and resolve hardware and software issues effectively.
- Provide desktop support, including the configuration of hardware, peripherals, and software.
Security:
- Detect and remove spyware, viruses, and other malware to maintain system integrity.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.