Director, Externalization Strategy

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is transforming into an open, trusted, and easy-to-build-on platform where we and other partners solve the most pressing customer problems and deliver awesome experiences. Our AI-driven expert platform strategy is driving strong momentum and accelerating innovation. As part of this strategy, Intuit has built an extensive number of capabilities to accelerate development velocity for internal consumption. A new Intuit Externalization team has been created to "externalize" many of these capabilities and take them to market to serve our existing customers, and in some cases serve new customer markets.

The Intuit Externalization team is looking for an experienced leader to work with the Vice President of Externalization to drive the strategy, roadmap, and go-to-market delivery of our internally developed technology. You will be working with domain teams across Intuit, partners, customers, development ecosystem, and numerous teams across Intuit to evaluate opportunities and take them to market. As a senior leader of this new business unit, you will be responsible for the vision, definition, strategy and go-to-market delivery of a multi-product business!

You'll manage and mentor a team of cross-functional leaders while collaborating with multidisciplinary teams that include Product Development, Product Management, Design, Marketing & Communications, Developer Relations, Legal, Finance and Technology Partner Managers. As a key attribute, this leader loves evaluating and developing new products and enjoys building and growing teams from the ground up. This leader also thrives in situations with high levels of ambiguity and operates with intentionality and autonomy. This leader will instill a sense of urgency, accountability, and entrepreneurial drive, and will also have the ability to create and articulate a strategic vision clearly and persuasively both to colleagues within the company including the C-suite executives, as well as to external constituencies.

Qualifications

• Evaluation of product capabilities and new markets, or experience in some other significant entrepreneurial endeavor
• Leveraged a "Customer-Back" approach in building a new product or service
• Brought new product or service to market
• Led teams or organizations of at least 20 people with both direct and indirect reporting lines
• Ran an operational team or an operational function in a highly matrixed or cross-functional role
• Owned impactful cross-organizational program or initiative at a Fortune 500 company (F500C)
• "Held the pen" on business narratives that led to C-Level decisions at a F500C
• Built and aligned cross-organizational executives on a business strategy at a F500C
• Achieved team or organizational growth targets as the "Single-Threaded-Owner" at a F500C
• Demonstrated willingness to perform menial tasks while also working with C-Level executives
• MBA Graduate preferred

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $256,500 - $347,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Responsibilities

The leader will begin on the ground floor of our new Externalization team. Initially this leader will:

1. Inventory and catalog scalable capabilities across our Intuit
2. Engage with respective executive and leadership teams to evaluate potential solutions and conduct extensive market and product research
3. Launch and operationalize new solutions or products, including marketing and go-to-market plans
4. Build teams behind new business units that are created
5. Establish operations for the startup (e.g., governance, reporting, financial modeling, sales operations, etc.)
6. Develop and continually refine a long-term business strategy.

We expect this leader to grow with the business and their scope, responsibilities, and team will expand with the success of this new business unit.

Additional Responsibilities Include:

• Inventory and assess internally developed technical capabilities which may have market opportunities which support Intuits strategic goals
• Interview internal and external stakeholders continuously to identify needs and opportunities
• Conduct research on emerging customer needs and market changes
• Write PR/FAQs and other business narratives to propose and gain funding for solutions, as well as to convey ideas and gain alignment across Intuit
• Develop product and service roadmaps for identified opportunities
• Create an investment model framework and portfolio view of all potential externalization opportunities for decision making and investment
• Work across product, engineering and other Intuit teams to drive alignment and outcomes
• Align organization and report on KPIs and success metrics
• Define exit and transition criteria for incubated solutions
• Lead change management activities for both this team and the new business units that are created
• Be a thought leader and spokesperson for growing the business and evangelize to stakeholders, both internally and externally
• Own executive level reporting and convene regular cross-organizational executive reviews
• Build scalable operational mechanisms and processes for the externalized business units
• Built financial models with Finance and GTM teams while managing the P&L and ROI of these business units
• Construct long-term (3-year) startup strategy and annual operating plans
• Gain cross-organizational alignment for startup strategy and operating plans