Overview
On Site
USD 18.00 - 22.00 per hour
Full Time
Skills
CompTIA
Remote Support
Configuration Management
Computer Hardware
Hardware Troubleshooting
Communication
Documentation
iPhone
iPad
RSA SecurID
Microsoft Technologies
Management
Active Directory
Microsoft Office
ServiceNow
A+
Microsoft SCCM
Help Desk
Technical Support
Printers
Issue Tracking
Energy
Microsoft
Network
Audiovisual
Break/Fix
Microsoft Windows
Operating Systems
Taxes
Life Insurance
Business Transformation
Law
Job Details
Top Skills Details
Microsoft Windows Troubleshooting (Office 365, Active Directory, Windows OS)
Network connectivity
Audio video break fix work
-Biggest skill is that candidates are knowledgeable of windows operating systems- anything in m365 platform, ability to troubleshoot these skills.
-Ideally candidates have a CompTIA A+ Certification
-Experience taking over the phone technical support resolution calls
Description
TEKsystems is seeking candidates for a contract Desktop Support Technician opportunity. Desktop Support Technicians provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. Configuration, management, maintenance, and troubleshooting of network printers and multifunction devices. Troubleshoot and provide audio and visual support for events. This work is done in person, remotely, by telephone, or via e-mail in a timely and accurate fashion.
Technical
Strong general troubleshooting skills - client computers
Technical knowledge of PC and desktop hardware and their internal components
Hands-on hardware troubleshooting experience
Working technical knowledge of current protocols, operating systems, and standards
Ability to operate tools, components, and peripheral accessories
Familiarity of Active Directory
Knowledge of Windows-based operating systems
Applicant must have strong communication skills, including written, email, documentation, and verbal
Strong knowledge of Microsoft Office applications
Non-Technical
Must be able to work successfully and productively on their own, as well as in teams
Must be able and willing to adjust planned work throughout the day when conflicting priorities arise
Successful applicant must have strong interpersonal skills
Ability to lift up to 50 pounds
Good driving record
Familiarity with ticketing systems, such as ServiceNow
Maintain up to date documentation
Desired
These are not required for the job, but any or all of these would be helpful:
Preferably has experience working in an enterprise environment
Familiarity with supporting iPhone and iPads
Familiarity with enterprise Applications, including:
o Microsoft M365 (SharePoint, Teams)
o RSA SecurID
o Microsoft Authenticator
o Microsoft Software Center Console Management (SCCM)
Skills
Desktop, Windows 10, Troubleshooting, Active directory, Windows, Help desk support, Office 365, servicenow, a+ certification, sccm, AD, Deployment, Help desk, Technical support, Mac, Printers, O365, Ticketing system
Additional Skills & Qualifications
- Strong tech skills
Someone who is a good personality
Tries to take initiative
People person
Willing to work hard
Looking for someone with positive energy
Wants to continue to grow and learn
Microsoft shop- any of the platforms, troubleshooting
Network connectivity
Audio video break fix work
Biggest is knowledgeable of windows operating systems- anything in m365 platform, troubleshoot these skills.
Pay and Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucson,AZ.
Application Deadline
This position is anticipated to close on May 30, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Microsoft Windows Troubleshooting (Office 365, Active Directory, Windows OS)
Network connectivity
Audio video break fix work
-Biggest skill is that candidates are knowledgeable of windows operating systems- anything in m365 platform, ability to troubleshoot these skills.
-Ideally candidates have a CompTIA A+ Certification
-Experience taking over the phone technical support resolution calls
Description
TEKsystems is seeking candidates for a contract Desktop Support Technician opportunity. Desktop Support Technicians provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. Configuration, management, maintenance, and troubleshooting of network printers and multifunction devices. Troubleshoot and provide audio and visual support for events. This work is done in person, remotely, by telephone, or via e-mail in a timely and accurate fashion.
Technical
Strong general troubleshooting skills - client computers
Technical knowledge of PC and desktop hardware and their internal components
Hands-on hardware troubleshooting experience
Working technical knowledge of current protocols, operating systems, and standards
Ability to operate tools, components, and peripheral accessories
Familiarity of Active Directory
Knowledge of Windows-based operating systems
Applicant must have strong communication skills, including written, email, documentation, and verbal
Strong knowledge of Microsoft Office applications
Non-Technical
Must be able to work successfully and productively on their own, as well as in teams
Must be able and willing to adjust planned work throughout the day when conflicting priorities arise
Successful applicant must have strong interpersonal skills
Ability to lift up to 50 pounds
Good driving record
Familiarity with ticketing systems, such as ServiceNow
Maintain up to date documentation
Desired
These are not required for the job, but any or all of these would be helpful:
Preferably has experience working in an enterprise environment
Familiarity with supporting iPhone and iPads
Familiarity with enterprise Applications, including:
o Microsoft M365 (SharePoint, Teams)
o RSA SecurID
o Microsoft Authenticator
o Microsoft Software Center Console Management (SCCM)
Skills
Desktop, Windows 10, Troubleshooting, Active directory, Windows, Help desk support, Office 365, servicenow, a+ certification, sccm, AD, Deployment, Help desk, Technical support, Mac, Printers, O365, Ticketing system
Additional Skills & Qualifications
- Strong tech skills
Someone who is a good personality
Tries to take initiative
People person
Willing to work hard
Looking for someone with positive energy
Wants to continue to grow and learn
Microsoft shop- any of the platforms, troubleshooting
Network connectivity
Audio video break fix work
Biggest is knowledgeable of windows operating systems- anything in m365 platform, troubleshoot these skills.
Pay and Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucson,AZ.
Application Deadline
This position is anticipated to close on May 30, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.