Overview
On Site
USD 30.00 - 40.00 per hour
Full Time
Skills
Remote Support
PASS
COTS
Mobile Devices
Smartphones
Tablet
Printers
Network
TCP/IP
Management
Customer Service
BMC Remedy
Knowledge Management
ServiceNow
JIRA
Operating Systems
IOS Development
Android
Microsoft Office
Microsoft Exchange
Active Directory
Virtual Private Network
Cisco VPN
OS X
Remote Access
Remote Desktop
Bomgar
WebEx
Mobile Device Management
AirWatch
Microsoft Windows
Taxes
Life Insurance
Job Details
This position requires an individual to pass a public trust prior to starting. This specific public trust (United States House of Representatives) requires U.S. Citizenship to be considered.
Description
Must be able to configure and troubleshoot Commercial off the shelf (COTS) Software PCs, mobile devices: smartphones, tablets, printers, and multifunction devices. The contractors must possess an intermediate to advanced level of knowledge working with various Windows, MAC, IOS, and Android operating systems software, as well as intermediate foundational knowledge of physical, network and application layers, tools such as the TCP/IP protocol commands for resolving reported issues.
Must be able to interact with executive-level customers and management
Possess excellent customer service skills
Ability to work in a fast-paced environment and meet challenging deadlines.
Five (5) years experience working with various Windows Operating Systems (Windows 10, 11, etc.)
Three (3) Years' Experience using BMC Remedy Incident, Change or Knowledge Management (any other Ticketing Systems; e.g. ServiceNow, Jira)
Three (3) years minimum experience supporting Mobile operating systems, e.g. iOS, Android
Three (3) years minimum experience with Office 365 applications, SharePoint, Exchange Online
Three (3) years of Active Directory User & Account Administration
One (1) year minimum experience supporting remote connectivity (VPN), e.g. Remote SecureID and Cisco AnyConnect preferred
One (1) year minimum experience with MAC OS
One (1) year minimum experience supporting clients using remote access software (e.g. Remote Desktop, Bomgar)
One (1) year minimum experience supporting virtual conferencing solutions (WebEx, Teams).
Experience with Mobile device Management Console (AirWatch, Apple Business Manager) experience preferred but not required.
Must be able to physically lift-up to 50 pounds of equipment and walk up to five miles per day
Skills
Windows 11
Pay and Benefits
The pay range for this position is $30.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Washington,D.C..
Application Deadline
This position is anticipated to close on Jul 7, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description
Must be able to configure and troubleshoot Commercial off the shelf (COTS) Software PCs, mobile devices: smartphones, tablets, printers, and multifunction devices. The contractors must possess an intermediate to advanced level of knowledge working with various Windows, MAC, IOS, and Android operating systems software, as well as intermediate foundational knowledge of physical, network and application layers, tools such as the TCP/IP protocol commands for resolving reported issues.
Must be able to interact with executive-level customers and management
Possess excellent customer service skills
Ability to work in a fast-paced environment and meet challenging deadlines.
Five (5) years experience working with various Windows Operating Systems (Windows 10, 11, etc.)
Three (3) Years' Experience using BMC Remedy Incident, Change or Knowledge Management (any other Ticketing Systems; e.g. ServiceNow, Jira)
Three (3) years minimum experience supporting Mobile operating systems, e.g. iOS, Android
Three (3) years minimum experience with Office 365 applications, SharePoint, Exchange Online
Three (3) years of Active Directory User & Account Administration
One (1) year minimum experience supporting remote connectivity (VPN), e.g. Remote SecureID and Cisco AnyConnect preferred
One (1) year minimum experience with MAC OS
One (1) year minimum experience supporting clients using remote access software (e.g. Remote Desktop, Bomgar)
One (1) year minimum experience supporting virtual conferencing solutions (WebEx, Teams).
Experience with Mobile device Management Console (AirWatch, Apple Business Manager) experience preferred but not required.
Must be able to physically lift-up to 50 pounds of equipment and walk up to five miles per day
Skills
Windows 11
Pay and Benefits
The pay range for this position is $30.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Washington,D.C..
Application Deadline
This position is anticipated to close on Jul 7, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.