Network Support Technician -Onsite

Title: Network Support Technician -Onsite

Location: Richmond, VA, United States

Length: Long term

Description:

***In Person Interview***Onsite***

Complete Description:

• Responds to Tier 1-3 network support requests.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with network resources.
• Designs extensions of and connections to the campus network.
• Configures and deploys new/replacement network hardware and communications infrastructure.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors network resources for faults and traffic anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of network changes.
• Supports ITS Field Maintenance with communications implementation and troubleshooting.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.

Required Skills:

• Cisco Routing and Switching. 5 years
• VLAN Management. 5 years
• Network Design. 5 years
• Access Control Lists. 5 years
• Subnetting. 5 years
• Routing Protocols (BGP, OSPF, etc). 5 years
• Authentication (Radius, TACACS, etc). 5 years
• Cisco FMC/Firepower. 3 years
• Network Monitoring. 3 years
• DNS/DHCP. 3 years
• Network Security. 3 years
• VPN & Remote Access Technologies. 3 years

Nice To Have Skills:

• Wireless Technologies. 2 years