Overview
On Site
Full Time
Skills
Software administration
Customer experience
IT operations
Data
Specification
Estimating
Release management
Unit testing
Release notes
Operating systems
Change management
IMPACT
Change control
Policies
Disaster recovery
Management
Reliability engineering
Storage
English
Design
Documentation
Policies and procedures
Testing
Planning
Systems engineering
Computer science
Application development
Network
Operations support systems
System administration
Database
Enterprise application integration
SAP BASIS
Internet
Spectrum
Video
Job Details
Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will
participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.
Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.
Creates work effort estimates for assigned tasks and support prioritization and release management.
Develops of core code modules, unit test tools and release notes for enhancements and bug fixes.
Installs, administers, configures and maintains OSS applications including operating systems and related software.
Provides 'on call' support to resolve OSS application issues after normal business hours.
Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
Works with database administrators to configure, tune and maintain databases in variety of languages.
Documents systems configurations and upgrades.
Designs and implements change control policies and disaster recovery plans.
Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.
Perform other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
Demonstrated in-depth ability to follow and implement established change and control policies and procedures
Demonstrated in-depth ability to troubleshoot application problems
Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools
Demonstrated in-depth knowledge of OSS applications and software
Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
Required Related Work Experience and Number of Years
Application Development experience in relevant areas - 3
Network OSS application experience - 2
System Administration experience - 2
Database support and development experience - 2
Experience in Enterprise Application Integration (EAI) - 2
PREFERRED QUALIFICATIONS
Preferred Related Work Experience and Number of Years
Application Development experience in relevant areas - 5+
Network OSS application experience - 3+
System Administration experience - 3+
Database support and development experience - 3+
Experience in Enterprise Application Integration (EAI) - 3+
WORKING CONDITIONS
Office Environment
'On Call' support, on a rotation basis
#LI-AW3
ISY340 2024-33814 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.
Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.
Creates work effort estimates for assigned tasks and support prioritization and release management.
Develops of core code modules, unit test tools and release notes for enhancements and bug fixes.
Installs, administers, configures and maintains OSS applications including operating systems and related software.
Provides 'on call' support to resolve OSS application issues after normal business hours.
Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
Works with database administrators to configure, tune and maintain databases in variety of languages.
Documents systems configurations and upgrades.
Designs and implements change control policies and disaster recovery plans.
Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.
Perform other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
Demonstrated in-depth ability to follow and implement established change and control policies and procedures
Demonstrated in-depth ability to troubleshoot application problems
Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools
Demonstrated in-depth knowledge of OSS applications and software
Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
Required Related Work Experience and Number of Years
Application Development experience in relevant areas - 3
Network OSS application experience - 2
System Administration experience - 2
Database support and development experience - 2
Experience in Enterprise Application Integration (EAI) - 2
PREFERRED QUALIFICATIONS
Preferred Related Work Experience and Number of Years
Application Development experience in relevant areas - 5+
Network OSS application experience - 3+
System Administration experience - 3+
Database support and development experience - 3+
Experience in Enterprise Application Integration (EAI) - 3+
WORKING CONDITIONS
Office Environment
'On Call' support, on a rotation basis
#LI-AW3
ISY340 2024-33814 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.