Service Desk II

Overview

On Site
USD 25.00 - 30.00 per hour
Full Time

Skills

Technical Support
Service desk
Microsoft Office
Active Directory
Computer networking
Computer hardware
Microsoft Azure
Routers
Switches
Laptop

Job Details

Piper Companies is looking for a Service Desk Analyst on-site in the University City area of Philadelphia .

Responsibilities for the Service Desk Analyst:

Provide end-user support on-site resolving Hardware and Software issues

Work with Microsoft products including 365/Azure Active Directory

Provide basic Network Support (Routers/Switches)

Ability to setup workstations and assists in A/V troubleshooting and support

***Ability to work 5 Days a week on-site***

Qualifications for the Service Desk Analyst:

3+ years as a Service Desk Analyst ( Required )

Experience with PC/Laptop Setup/Decommissioning

Experience with of Office 365, Azure (Microsoft Products)

Skilled in utilizing ticketing systems for support resolution

Compensation/Benefits for the Service Desk Analyst:

$25-$30/hr (Long-Term 1-2 year W2 Contract)
  • Benefits options available.