IT Program Manager (Regulatory-driven Response, Execution and Reporting)

Software Guidance & Assistance, Inc., (SGA), is seeking an IT Program Manager / Delivery Manager (Regulatory-driven Response, Execution and Reporting) for a Contract assignment with one of our premier Financial Services clients in lower Manhattan, NYC. Hybrid - 2-3 days/week in the office required.

The role will serve as a Delivery Manager, supporting IT remediation activities for the U.S. Technology Group related to regulatory finding(s). This person will serve as a Workstream Coordinator for two U.S. remediation workstreams - Strategy & Funding and Change Management.

Responsibilities:

• Manage the Regulatory Remediation Program focusing on 2 critical workstreams. Project managers for various work streams will report to you.
• Act as workstream coordinator / delivery manager for U.S. CIO:
  • Collect status updates and evidence from workstream task owners
  • Review evidence and organize milestone closure packages in collaboration with the issue closure writer
  • Provide overall workstream status reporting on a weekly basis
• Work closely with technology partners on tracking remediation action plans, overseeing the end-to-end delivery of multiple milestones across the workstreams.
• Main responsibilities focused on regulatory-driven work (e.g., exam management, IT responses, compliance and remediation). Exam management is driven by internal and external exam audits.
• Ensure that closure packages and associated critical milestones are completed on time and at a high quality.
• Work closely with the Office of the CIO and internal or external auditors on tracking remediation action plans.
• Standardize technology communication, documentation, memos and senior business line communications across U.S. Technology workstreams for regulatory issues.
• Ensure governance is in place during meetings pertaining to regulatory issues and that decisions are properly minuted. Escalate risks as necessary.
• Maintain appropriate documentation and evidence throughout the remediation process, keeping the evidence repositories updated.
• Responsible for internal reporting on the status of IT remediation for all issues to senior stakeholders.

Required Skills:

• 8+ years of exceptional IT Program Management Skills
• 7+ years' experience with both:
  • Regulatory IT (e.g., FFIEC Guidelines, NYS DFS, FRB NY, FINRA, OCC)
  • Audit or Exam Management (e.g., governance, audit, control functions, compliance, risk management)
• Candidates should have knowledge or experience in one or more of the following areas:
  • Technology (e.g., IT Asset Management, Software Currency/EOL, Cybersecurity scanning)
  • Issue Management (e.g., execution tracking, risk evaluation, escalation, reporting)
• Prior experience with U.S IT Regulatory exams and remediation execution within Financial Services
• Excellent judgment and organizational skills
• Excellent writing and oral communication skills
• Ability to prioritize and work simultaneously on various tasks, independently and to completion
• Attentive to detail

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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