Overview
Skills
Job Details
Key Responsibilities:
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Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).
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Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
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Participate in system testing, integrated validation, and change management processes.
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Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.
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Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, state policies).
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Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability.
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Participate in on-call rotation for orders-related support issues.
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Epic Orders certification required. Required. 7 Years.
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Epic implementation or operations support experience. Required. 7 Years.
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Strong understanding of clinical documentation practices in healthcare settings. Required. 7 Years.
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Ability to analyze workflow needs and translate them into Epic configuration. Required. 7 Years.
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Epic Clin Doc or other related certifications are highly desired. Highly desired. 5 Years.
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Previous experience as an Epic Orders Analyst or Builder in a healthcare environment. Required. 7 Years.