Electro-Mechanical Field Technician

RESPONSIBILITIES:
Kforce is immediately adding a full-time Electro-Mechanical Field Technician in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Cincinnati, OH.

Summary:
This is a Field Service position with daily travel in the greater Cincinnati, OH regular part of the daily work week. Overnight stays may be required on short notice in KY or OH. Planned travel out of the area may be required several times a year.

Responsibilities:
* Handle customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures
* Provide mechanical and electrical support on-site
* Electro Mechanical troubleshooting,
* Customer-facing communication, Internal communication
* Deliver services to large enterprise, complex or corporate accounts
* Use proactive monitoring procedures/tools to identify problem prevention opportunities
* Extensive travel for training (8+ weeks in the 1st year), periodic travel for training for 1-3 weeks at a time in following years
* Schedule and participate in on-site account support meetings both internal and external

REQUIREMENTS:
* Associate degree in a technical field with 3+ years of field service experience
* Expertise on digital presses technology preferred
* Strong mechanical technical skills
* Communication skills and ability to improvise
* Strong customer relationship skills & ability to manage complex customer problems
* Good teamwork with peers and personnel
* Demonstrate consistent, acceptable performance
* Experience with support of full range of commercial and industrial large mass volume digital printers products

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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