Overview
On Site
Market
Full Time
Skills
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What do you need to succeed? <br/>
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Reliable daily transportation/commute strategy and ability to be onsite before the start of their 8am-5pm shift. <br/>
2+ years corporate desk s
Job Details
Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network
What do you need to succeed?
Reliable daily transportation/commute strategy and ability to be onsite before the start of their 8am-5pm shift.
2+ years corporate desk side support experience with strong emphasis supporting Windows 10/11 and Apple OS devices
Experience troubleshooting and replacing hardware on Dell & Mac PCs
Experience using Active Directory
Experience supporting Microsoft Office 2016+
Experience troubleshooting wireless connectivity issues
Quality Customer Service skills
VPN experience.
Experience with basic hardware printer support
Experience with Symantec productions including Endpoint Protection, BitLocker, SCCM, and RDP, BitLocker and Apple File Vault issues.
2+ Mac support experience preferred.
What you'll getWork with brilliant minds, often within a global capacity;Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're differentBrazilian and privately owned company;Agility, flexibility, and innovation are in our DNA;Flat organizational structure which enables faster communication and decision making#LI-BH1 #LI-ONSITE
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