Help Desk Coordinator

  • Posted 7 hours ago | Updated 1 hour ago

Overview

Remote
Depends on Experience
Full Time

Skills

Help Desk Coordinator
Project Delivery
email
Triaging
Medicaid
CHIP

Job Details

  • Experience as Help Desk Coordinator.
  • Experience working as a customer service representative.
  • Experience working with State government human services programs (Medicaid and CHIP).
  • Triaging issues received via phone, fax, or email
  • Managing any backlog of issues & create the business process documentation, or system fixes.
  • Project Delivery Coordinator experience is plus.
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