Overview
Skills
Job Details
JOB TITLE: Product Manager Order Management
LOCATION: NYC - Local required but position is Remote
TYPE: Fulltime/Exempt
RESPONSIBILITIES
Support the rollout of enhancements and new features across the order management systems from initial scoping to end-to-end testing including documentation
Collaborate with stakeholders and communicate with internal and external teams to track project status
Active trouble shooting of platform issues to maintain order flow across systems
Support cross-functional teams (e.g. front-end experience team) in rigorously testing changes to ensure reliable order management flow
System maintenance such as certificate management, API and system updates
Supporting the backend team in developing and maintaining the product roadmap aligned with business goals
POSITION REQUIREMENTS/QUALIFICATIONS
Bachelor's degree in computer science, Engineering, Information Systems, or a related field
Professional experience
Demonstrated 3+ years in ecommerce product / order management role performing relevant product management job functions specifically working with OMS, WMS, payment systems, and eCommerce platforms (IBM Sterling knowledge is a plus)
Strong background in backend systems, integrations, and troubleshooting
Robust experience with end-to-end testing, including developing test plans, executing tests, and validating results across multiple systems
Familiarity with payment processing systems (e.g. Adyen, PayPal)
Experience in gathering and writing requirements for system changes and enhancements
Familiarity with APIs, data flows, and system integration concepts
Strong MS office Excel skills and proficiency in other MS office applications
Specialty Know-how
Project management skills and proficient in project management tools (e.g., Jira, Confluence)
Vendor management experience
Disciplined, structured and conceptual approach
Strong problem-solving and troubleshooting abilities
High level of responsibility and accountability
Ability to work in a fast-paced, dynamic environment with competing priorities
Highly organized with excellent time management skills
Comfortable working with cross-functional teams, including developers and business stakeholders
COMPETENCIES:
High degree of e-commerce understanding and customer-oriented mindset
Outstanding organizational and problem-solving skills and ability to prioritize
Critical thinker with attention to detail
Data-driven mindset with ability to turn data into actionable insights
Excellent interpersonal and communication skills, both written and verbal
Excellent interpersonal and communication skills, both written and verbal
Akshit Sisonia - Sr. Technical Recruiter
Email -
LinkedIn -
STELLENT IT A Nationally Recognized Minority Certified Enterprise
"Happiness can be found, even in the darkest of times, if one only remembers to turn on the light."
- JK Rowling