Technical Support Specialist

Overview

On Site
$22 - $27
Contract - W2
Contract - 2 Month(s)

Skills

Audiovisual
Computer Hardware
Laptop
Microsoft Outlook
Microsoft Windows
Technical Support
Problem Solving
Network

Job Details

Title: Technical Support Specialist
Location: Seattle, WA (98101) / Onsite
Employment Type: 2+ Month W2 Contract (no C2C or sponsorship available)

Job Description:
Talent Groups is currently seeking a Technical Support Specialist for our client in Seattle, WA. As a Technical Support Specialist, you will provide hands-on technical assistance to staff, ensuring optimal use of hardware and software technologies. This includes supporting workstations, peripherals, audio/visual equipment, and network connectivity. The ideal candidate has strong technical troubleshooting skills, excellent communication abilities, and thrives in a fast-paced environment.

Key Responsibilities:

  • Follow a checklist to validate workstation and system readiness.
  • Set up and test docking stations, laptops, and peripheral devices (monitors, keyboards, mice, etc.).
  • Verify connectivity to networked services (e.g., Outlook, web browsers).
  • Test desk phone functionality and printer connectivity.
  • Ensure tidy and organized wire management.
  • Validate wireless access points across office floors.
  • Escalate issues when necessary and document resolutions.

Required Skills & Qualifications:

  • Knowledge of Windows 10/11.
  • Familiarity with computer hardware, peripherals, and cabling.
  • Comfort working with audio/visual equipment.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and interpersonal abilities.
  • Experience providing IT support in a corporate or fast-paced environment preferred

Talent Groups would like to thank all applicants; however, only those who qualify for an interview will be contacted.

Talent Groups is an equal opportunity employer.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.