Overview
On Site
$80 - $85
Contract - W2
Contract - 12 month(s)
No Travel Required
Skills
Stakeholder Engagement
Change management strategy
Adoption tracking
Communication planning
End-user training design
Job Details
Job Description:
Pay Range: $80hr - $85hr
Responsibilities:
- The IT Change Manager will serve as a trusted advisor and strategic partner, responsible for building readiness, driving adoption, and ensuring the successful implementation of new technology systems and processes.
- Lead Change Management Strategy:
- Develop, manage, and execute a comprehensive change management plan aligned with project objectives, timelines, and resources.
- Develop and apply stakeholder assessments and surveys to track adoption progress, measure the effectiveness of change activities, and adjust plans as needed.
- Ensure initiatives are delivered on time, within scope, and effectively adopted by end users.
- Analyze to understand stakeholder needs and readiness for change.
- Develop and deliver clear, accessible communication strategies and materials to support awareness and understanding of the project.
- Serve as the primary point of contact for change-related communications across agencies.
- Design and implement training strategies and learning plans to build end-user confidence and skills.
- Create training resources, job aids, and guidance tailored to diverse audiences across City government.
- Build strong, credible relationships with agency partners, project teams, and leadership.
- Serve as a trusted advisor to leaders navigating organizational change.
- Partner closely with the Project Management Office (PMO) and technical teams to ensure alignment.
- Guide stakeholders in adopting leading change management approaches for cloud-based and enterprise system implementations.
- Identify and recommend improvements to change management processes and practices.
- Contribute to a Culture of Learning.
- Participate as an engaged team member, sharing insights, supporting colleagues.
- Gain exposure to a citywide transformation effort with high executive visibility.
- Collaborate with dedicated professionals committed to building a modern, effective, and equitable public sector.
- Bachelor's degree in Business Administration, Public Administration, Management, or other related fields from an accredited college or university.
- Six years of Organizational Change Management experience solid understanding of fundamental Change Management methods and deliverables.
- Experience leading enterprise change management efforts for a large organization.
- Familiarity and understanding of HR business processes and information systems.
- Prosci, SHRM, or equivalent certifications.
- Knowledge of Articulate or other applications to create online training.
- Experience with Learning Management systems.
- Experience coaching project managers and other team members in delivering presentations.
- An equivalent combination of education and experience.
- Non-supervisory experience or education may not be substituted for the required supervisory experience.
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