Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
FOCUS
Field Service
IT Architecture
KPI
Leadership
Management
Marketing
Mentorship
Microsoft
Presentations
Project Estimation
Cloud Computing
Collaboration
Continuous Improvement
Customer Engagement
Quality Assurance
Quoting
Recruiting
Revenue Management
Risk Management
Roadmaps
Sales
Sales Operations
Salesforce.com
Scalability
Scrum
Soft Skills
Software Design
Solution Architecture
Telecommunications
Accountability
Amazon Web Services
Billing
Budget
Business Strategy
FSL
Job Details
Title: Salesforce Enterprise Architect/Program Manager
Location: Silicon Valley (on-site with client daily)
Start Date: ASAP (target Oct 27)
End Date: June 30, 2026
Hours/week: 40 (full time)
Hiring profile:
- Focus on Core Clouds like Sales and Service Cloud. Exposure to Field Service is bonus
- Bonus skills: CPQ, Marketing Cloud, Velocity
- Target candidates with experience working for large orgs like Google, Amazon, Meta, Microsoft, Accenture, Deloitte, etc.
- Strong soft skills - ability to walk the halls, build relationships, offer strategic insight and help expand EPAM footprint within this account
Process:
- Submit candidate profiles to me - candidates that are moved forward will need to complete our EEO form and Data Privacy Consent form (unique links that will be provided by me)
- Phone Screen with me (30-mins)
- Project Interview with EPAM team (names/titles to be provided pre-interview)
- EPAM Internal Candidate Fraud/Profile check - ID verification required by vendor
- Client Hiring Approval
- Start
Background Check Required: Yes - 7 year criminal (standard)
Job Description:
We are seeking an experienced Salesforce Architect / Program Manager to lead complex, enterprise-scale Salesforce programs. This role combines deep technical architecture expertise with strong program and people leadership skills to drive delivery excellence across global teams.
The successful candidate will oversee multi-cloud Salesforce solutions, lead distributed delivery teams, and provide strategic guidance to customers. Telecom industry experience is highly desirable.
Required Skills & Experience
- 10+ years of overall IT experience, including 5+ years in Salesforce architecture and program leadership.
- Proven success leading large, fixed-scope Salesforce programs across multi-cloud environments.
- Strong hands-on experience with:
- Salesforce Core Clouds (Sales, Service)
- CPQ (Configure, Price, Quote)
- Billing (Revenue Management)
- Order Management
- Field Service (FSL)
- CSA (Communications Subscription Architecture)
Key Responsibilities:
Architecture & Solution Leadership
- Define and own the end-to-end Salesforce solution architecture, ensuring scalability, performance, and alignment with enterprise strategy.
- Architect and oversee implementations across multiple Salesforce clouds and frameworks, including:
- Sales Cloud
- CPQ (Configure, Price, Quote)
- Billing (Revenue Management)
- Order Management
- Field Service (FSL Field Service Lightning)
- CSA
- Vlocity
- Ensure architectural governance, adherence to Salesforce best practices, and integration alignment with enterprise systems.
Program & Delivery Management
- Lead fixed-scope Salesforce programs, ensuring on-time, on-budget, and high-quality delivery.
- Own project estimation, scoping, and planning activities for complex Salesforce initiatives.
- Implement and maintain effective governance, risk management, and quality assurance frameworks.
- Drive delivery KPIs, monitor dependencies, and proactively resolve issues and blockers.
Team Leadership
- Lead a distributed global team of 30 40 professionals across Poland, India, the US, and Canada.
- Manage and mentor Developers, Technical Leads, Business Analysts, TPMs, and Scrum Masters.
- Foster a culture of accountability, collaboration, and continuous improvement across the delivery organization.
Client Engagement & Advisory
- Serve as a trusted advisor to enterprise customers, shaping Salesforce transformation strategies and solution roadmaps.
- Partner with business and IT stakeholders to translate complex requirements into robust, scalable Salesforce solutions.
- Provide pre-sales support including solution design, architecture presentations, and project estimations.
Collaborate with Sales and Delivery leadership to develop proposals, Statements of Work (SOWs), and implementation roadmaps.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.