Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 day((s))
Skills
NLP
LLM
Conversational AI
Chatbots
IVR
virtual assistants
NLU
kore
Job Details
IVR Architect/Conversational AI (Chatbot) expert
Charlotte NC
Detailed Job Description
- Experience with Conversational AI projects, Intent identification, and LLM development with strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
- Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and integrations with conversational AI platforms, frameworks, and tools.
- Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
- Experience with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
- Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
- Good to have knowledge in KORE AI, as current IVRs are built on the KORE AI platform and integrations are required with KORE AI
Skills:
IVR, Conversational AI, generative AI, LLM, virtual assistants, restful, NLU, NLP, Kore AI.
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