Senior Data Analytics & Insights Lead

Overview

This position will provide data architecture/analysis/visualization skills to support both the insurance and provider operations units and leads research efforts to drive innovation/growth aimed at meeting or surpassing the Company's multiyear growth plan.

Responsibilities

• Design, develop, and maintain BI solutions, including dashboards, reports, and data visualizations to support operational and strategic decision-making.
• Development - and ownership of - primary reporting semantic models and data flows, leading to efficient and best practice reporting capabilities.
• Collaboration with operational leaders to ensure alignment between data systems, internal/external reporting, and business processes.
• Evaluating data processes, documentation, metrics, and data sets to identify gaps and opportunities for improvement.
• Serve as subject matter expert for data integration and business intelligence solutions.
• Lead meetings and prepare presentations, reports, and dashboards for technical and non-technical audiences.
• Serve as a problem solver, provide recommendations, and implement change to drive business intelligence initiatives.
• Analyzes a wide variety of data to derive insights by using various platforms such as, PowerBI, SQL Server, Cloud datasets, and other internal/external systems
• Works directly with internal and business partner associates, to identify requirements of system improvements and business impact
• Writes queries to pull/summarize/analyze data from various data sets and platforms.
• Developing, designing, and defining strategic reports/dashboards comprised of KPIs created from data sourced from multiple systems.
• Full immersion in understanding all business line levers and how to capture and interpret key metrics. Build and execute against expertise and knowledge to continually refine and reiterate these metrics.
• Determining data access and overall management - create standards for what data is used and how we use it.
• Using BI tools (PowerBI specifically) to design and share visual representations of complex data and messages.
• Translating key KPIs into actionable insights by analyzing their operational and financial implications, and recommend strategic adaptations to optimize performance.
• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.
• Reacts positively to change and performs other duties as assigned.

Qualifications

• BA/BS in Economics, Statistics, Computer Science, Engineering, Mathematics, Business Analytics or similar fields.
• 1+ years of experience in SQL, or other database systems ie. Access, Oracle, Mongo, etc.
• 2+ years of experience in data analysis and data visualization using tools such as PowerBI, Tableau, QlickView, etc.
• Experience in assessing complex data sets, identifying trends and generating insights
• Demonstrated passion for contributing to an organization focused on continuously improving consumer experiences through data-driven insights.
• Experience with the end-to-end analytics process, from data preparation through issue resolution.
• Experience with monitoring, metric review, and data validation.
• Effective oral and written communication skills with experience communicating technical results to Senior Leadership.
• Strong critical thinking and problem-solving skills; detailed and well organized.
• Comprehensive knowledge of Microsoft Office applications and proficiency working in Outlook, Teams, SharePoint, Excel, PowerPoint, and Word.
• Strong business acumen with demonstrated collaboration across organizational teams.

• Experience analyzing large, complex, multi-dimensional datasets with a variety of tools.
• Proficiency in statistical analysis environments such as Python, SAS, and/or R.
• An understanding of both structured and unstructured data.
• Experience applying statistical concepts to real-world applications.
• 1+ years' experience in healthcare related data ie. Provider, Insurance, Membership, etc. preferred
• Project management/process management experience in BI/analytics projects.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.