IT Release Manager

The Release Manager demonstrates knowledge in the tools and processes related to new
and recurring IT release activities in a broad range of IT functions, including application and
infrastructure. The Release Manager 1 is responsible for executing and closing out release
activities for simple to moderately complex initiatives, collaborating with team members and deployment sponsors.

Organizes assigned activities across applications, teams and/or projects; accountable for
dependency management within scope of assigned release components. Collaborates with
team members to ensure execution of release adheres to the plan and timeline.

Maintains release documentation and archives; stays abreast of future IT maintenance
activities.

Partners with team members to understand the release plan and assigned components.
Practices adherence to the organization's release and change management processes,
policies and procedures.

Conducts and participates in post-release reviews to determine effectiveness of various
processes throughout the execution of the release; may lead post-release reviews with
guidance . Implements process improvement measures.

Communicates information related to assigned release components to internal teams, and
at times, external sponsors.

Tracks progress and reports to internal team, and external sponsors when needed. Ensures
documentation is accurate.

Sources and coordinates assigned resources throughout various components of the
release; works with internal team to recommend additional resource needs.

Collaborates with vendors and/or customers throughout execution of tasks and activities.

Builds and analyzes supporting material applicable to assigned initiatives. Shares and
applies findings to related components.

Protects our customers, our employees, and our brands by incorporating security and
compliance in all decisions and daily job responsibilities; follows security policies and
procedures.

Maintains established service level agreements to manage customer expectations and
quality standards.

Assists with task automation and process improvements as directed.