AV Technician

Job Description:
The Meeting/AV Support Specialist will manage a wide variety of technical and support duties to ensure seamless operations of the Bank's meeting room technology while also providing services to internal Bank staff. Looking for someone with technical aptitude on meeting room AV devices. Candidate should have a desire to learn new technology to help support the Bank's AV equipment, while also having strong customer service skills.
Requirements:

• 5+ years of experience with AV troubleshooting within an enterprise environment
• Familiar with high-end AV technology (they use Altona and Evoko)
• Experience working within an enterprise environment/ticketing system (they use ServiceNow)
• Teleconferencing troubleshooting (they use MS Teams)

Responsibilities:

• Daily operations of AV systems and services.
• Main point of contact for meeting room setup/operating meeting room devices.
• Main point of contact for AV related questions / troubleshooting from end users.
• Main point of contact to troubleshoot digital display and signage.
• Will be responsible for setting up AV technology in high-profile/special use conference rooms (ex. Boardroom, Training Room, Committee rooms). As well as point of contact for troubleshooting conferences in these rooms as well as our smaller meeting rooms.
• Responsible for providing high level training to Bank's new-hires, and meeting coordinators and other non-AV employees on conference room technology and meeting coordination.
• Develop and update meeting room user guides as needed.
• Main point of contact to provide pre-meeting tech run troughs with meeting coordinators and presenters.
• Develop and implement a preventative maintenance schedule for the meeting room equipment (hardware reboots, software updates, etc.)
• Liaison with the Bank's AV Service Provider to place and schedule and track the status of service calls, equipment orders, installations etc.
• During down-time, provide support for special projects as requested
• Occasional off-hours event setup, troubleshooting, production, and support
• Responding to and resolving help desk requests related to online meeting and collaboration tools, meeting application support and troubleshooting, hardware and software troubleshooting and support, and general technology consultation for staff seeking technical support assistance where appropriate.

Job Type & Location
This is a Contract position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chicago,IL.
Application Deadline
This position is anticipated to close on Nov 21, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.