Overview
Skills
Job Details
Role Responsibilities
Design and deploy effective collaboration solutions using Microsoft Teams and Microsoft Teams Phone. Have experience with the different Microsoft Teams PSTN connectivity options including Direct Routing and Operator Connect.
Lead, plan and execute complex migrations from various other unified communication platforms to Microsoft Teams as part of the business acquisition process.
Serve as the internal strategy owner and subject matter expert on Session Border Controllers.
Configure and maintain video conferencing systems based on Microsoft Teams Rooms globally. Review designs and oversee installations done by AV integration partners.
Provide expert level technical support to resolve complex issues for unified communications and collaboration platforms.
Provide engineering support for network maintenance and initiatives impacting unified communications platforms.
Conduct regular system audits to ensure compliance with the standards and security practices.
Collaborate with cross-functional teams to understand requirements and deliver solutions that deliver value to the business.
Stay current with emerging technologies and trends in collaboration solutions to recommend strategic improvements.
Document and maintain the collaboration policies, procedures, and best practices.
Qualifications & Skills
Bachelor s degree or equivalent proven technical experience.
Minimum of 5 years prior job-related experience.
Proven experience in an engineering or architecture role overseeing global deployments of Microsoft Teams, Teams Phone and Teams Rooms.
Experience on Session Border Controllers (Oracle Acme Packet, Ribbon, AudioCodes, or equivalent).
Experience with Microsoft PowerShell or other scripting environments.
Proficiency in deploying and managing audio/visual equipment.
Strong understanding of networks, including LAN/WAN, TCP/IP, and QoS.