Overview
Skills
Job Details
We have a 6 month contract opportunity for a Systems Administrator. This role is fully remote but must work CST business hours.
Description:
Job Description:
- Lead the migration of clinic telephony systems to Avaya Aura Communication Manager, from either legacy Avaya deployments or third-party PBX systems.
- Perform upgrades and configurations to existing Avaya systems at clinical sites to align with defined enterprise standards.
- Implement Hunt Group configurations, ensuring consistency across all clinic locations and alignment with enterprise standards.
- Collaborate with cross-functional teams including network engineering, clinic operations, and project teams to ensure smooth implementations.
- Document all changes, configurations, and deployment processes in accordance with organizational requirements.
- Provide post-deployment testing and support.
- Fully Remote, some possible travel may be required
location: Warren, Michigan
job type: Contract
salary: $43 - 52 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Lead the migration of clinic telephony systems to Avaya Aura Communication Manager, from either legacy Avaya deployments or third-party PBX systems.
- Perform upgrades and configurations to existing Avaya systems at clinical sites to align with defined enterprise standards.
- Implement Hunt Group configurations, ensuring consistency across all clinic locations and alignment with enterprise standards.
- Collaborate with cross-functional teams including network engineering, clinic operations, and project teams to ensure smooth implementations.
- Document all changes, configurations, and deployment processes in accordance with organizational requirements.
- Provide post-deployment testing and support.
qualifications:
Requirements:
- 4+ years of experience supporting or engineering Avaya Aura Communication Manager environments.
- Demonstrated experience performing telephony migrations (to Avaya) and system upgrades.
- Deep understanding of hunt groups, vectoring, VDNs, coverage paths, call routing, and clinical call flow design.
- Experience working in healthcare or clinical environments strongly preferred.
- Familiarity with System Manager, Session Manager, and associated Avaya tools.
- Ability to follow project plans, standard operating procedures, and change control processes.
- Strong troubleshooting skills and comfort working independently and within a team.
- ServiceNow system experience is nice to have
skills: Requirements:
- 4+ years of experience supporting or engineering Avaya Aura Communication Manager environments.
- Demonstrated experience performing telephony migrations (to Avaya) and system upgrades.
- Deep understanding of hunt groups, vectoring, VDNs, coverage paths, call routing, and clinical call flow design.
- Experience working in healthcare or clinical environments strongly preferred.
- Familiarity with System Manager, Session Manager, and associated Avaya tools.
- Ability to follow project plans, standard operating procedures, and change control processes.
- Strong troubleshooting skills and comfort working independently and within a team.
- ServiceNow system experience is nice to have
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.