Overview
Skills
Job Details
Trident Consulting is seeking a "Quality Assurance Project Specialist (QA Liaison) for one of our clients. A global leader in business and technology services.
Role: Quality Assurance Project Specialist (QA Liaison)
Location: 6000 N Teutonia, Milwaukee, WI
Job Type : Contract
Duration: 15 months (likely temp only)
Work Type: 40 hrs/week (8.5 hrs/day including break)
Start Time: 6AM 9AM
Interview: On-site
Work Model: 100% onsite initially possible 2 3 days hybrid after training
Pay: $35 $40/hr on w2
Core Purpose of the Role
Serve as the Quality Assurance Project Specialist / QA Liaison supporting Quality Systems, audits, CAPA, change controls, training, data integrity, calibration programs, and overall compliance with GMP, Corporate Policies, and ISO standards.
Mandatory Experience & Systems
- GMP experience (preferred but highly relevant)
- SAP (QM preferred)
- TrackWise or equivalent QMS
- Mango or equivalent LMS
- MS Office Suite
- ISO 9001 experience
Preferred:
- Power Apps
Education Requirements
Any of the following:
- Bachelor s in Chemistry or Life/Physical Sciences
- Associate degree + 6 years experience
- High school diploma + 6 years relevant experience
Key Responsibilities
- Instrument Calibration Program
- Maintain calibration schedules
- Manage onboarding, IQ/OQ, retirement documentation
- Keep LIMS equipment data accurate
- Coordinate calibration task execution
- Support out-of-calibration investigations
- Review calibration and quality documents
- Data Integrity Program
- Conduct GDP audits
- Ensure compliance with Data Integrity guidelines
- Work with metrologist/digital liaison
- Customer Complaints & Audit Response
- Oversee CAPA investigations
- Lead complaint investigations & communicate with customers
- Respond to audit findings
- Provide resolutions and documentation
- Change Control Gatekeeping
- Review change requests
- Ensure compliance with global/local/customer requirements
- Support other departments with CC queries
- Procedure Development & Documentation
- Write/modify SOPs
- Manage SOP review cycles
- Identify and document process improvement opportunities
- Act as change agent to improve quality compliance and productivity
- Provide technical & regulatory reviews
- Support Local Quality System Projects
- Improve processes via scientific knowledge
- Coordinate QC experiments
- Support non-conformance investigations
- Communicate risks & roadblocks to management
- Audit Participation
- Participate in internal, customer & regulatory audits
- Provide accurate records
- Provide explanations, solutions & support process improvements
- Training Responsibilities
- Train QC staff and new QA liaisons
- Provide monthly training sessions
- Mentor team members on policies, procedures, and quality topics
Required Skills
- Strong understanding of Quality Systems and ISO regulations
- SAP proficiency (especially QM)
- Excellent documentation, organization & project management
- Communication skills (written + verbal)
- Troubleshooting and problem-solving
- Computer proficiency across multiple systems
Safety & Physical Requirements
- No heavy lifting
- No exposure to chemicals requiring PPE
- No respiratory, laser, or biological hazards
- No forklift operation