Servicenow Reporting Analyst

Overview

Remote

Up to $50

Contract - W2

Skills

Servicenow Reporting

CMDB

Job Details

Hi,

I would like to check your availability for ServiceNow Reporting Analyst || Remote.

Job Title: ServiceNow Reporting Analyst

Job Location: Remote

Job Type : Contract

Role:

As a ServiceNow reporting analyst, you will be responsible for designing, developing, and maintaining reports and dashboards

Role Accountabilities:

Report Development: Design, develop, and maintain custom reports and dashboards using ServiceNow Performance Analytics and other reporting tools.
Requirements Gathering: Collaborate with business stakeholders to gather reporting requirements and translate them into technical specifications.
Data Analysis: Analyze data trends, patterns, and outliers to identify insights and opportunities for process improvement.
Data Integration: Work with data sources across the organization to integrate data into ServiceNow for reporting purposes.
Quality Assurance: Ensure the accuracy, completeness, and integrity of reports by performing regular data validation and quality checks.
Documentation: Document report specifications, data sources, and data definitions to ensure clarity and consistency.
Training and Support: Provide training and support to end-users on report usage, best practices, and troubleshooting.
Continuous Improvement: Stay updated on industry best practices and emerging trends in reporting and analytics and recommend improvements to reporting processes and tools.

Qualifications & Experiences:

Experience with ServiceNow reporting tools, including Performance Analytics, Reporting APIs, and CMDB Query Builder.
Proficiency in SQL and data manipulation languages.
Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
Excellent communication skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

Not Required but preferred experience: