IT Business Analyst

  • Posted 6 hours ago | Updated 6 hours ago

Overview

Remote
Depends on Experience
Contract - W2
Contract - 6 Month(s)

Skills

IT Management
OTM
Oracle EBS
TMS
Transportation Management
Risk Management
Business Administration
Project Management

Job Details

Role Title: IT Business Analyst
Employment Type: Contract
Duration: 6-9 Month Contract
Preferred Location: Remote (Must be able to support EST hours)

Role Overview:
We are seeking an experienced IT Business Analyst to support two key initiatives within our organization. The first project involves the OTM upgrade initiative across three environments, with a goal of successfully completing an on-premises upgrade to OTM version 6.5.3 by year-end. The second project will focus on developing enhancements for our Epes General Commodity business model in OTM. This role requires a strong understanding of business process analysis, communication with cross-functional teams, and the ability to manage customer requirements effectively.

Key Responsibilities:

  • Work closely with one customer to gather, define, and document detailed business requirements and specifications.

  • Develop a deep understanding of the customer's business to help communicate their needs effectively.

  • Facilitate and manage customer meetings, ensuring clear communication and actionable outcomes.

  • Collaborate with cross-functional teams to achieve the desired customer outcomes.

  • Serve as a consultative advisor, understanding the customer s needs and working with the support teams to deliver solutions.

  • Understand technologies and business processes to analyze and communicate customer requirements to IT for solution development.

  • Ability to identify and manage required technical changes or needs through clear communication with business partners.

  • Familiarity with Transportation Management Systems (TMS) is a plus.

Education & Experience Requirements:

  • Bachelor s degree in Computer Science, Information Systems, Management Information Systems, Business Administration (technology focus), or Engineering.

  • 3-6 years of comparable experience in IT business analysis.

  • Experience in the Logistics or Transportation industry is highly preferred.

  • Prior consulting and business solution experience is a plus.

  • Experience acting as a liaison between customers, operations, and technology teams.

  • Proficiency in both oral and written communication, including documentation, system specifications, and risk management.

  • Familiarity with the Software Development Lifecycle (SDLC) or Application Development Lifecycle, methodologies, and standards.

  • Experience implementing Oracle Transportation Management (OTM) version 6.3 or higher is a significant advantage.

Skills & Abilities:

  • Strong project management and organizational skills, with the ability to handle multiple projects and deadlines.

  • Excellent communication skills (verbal and written) for interactions at all levels of the organization.

  • Strong time management and organizational abilities.

  • Skilled in research, analytical thinking, and problem-solving.

  • Detail-oriented with a focus on accurate documentation.

  • Strong interpersonal and relationship-building skills.

  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access, Visio, Project) and Smartsheet.

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