Overview
Skills
Job Details
Role: ServiceNow Engineer
Experience: 6 8 Years
Role Description
We are seeking a highly skilled ServiceNow Engineer with deep expertise in administration, configuration, maintenance, integration, and upgrades of the ServiceNow platform. The ideal candidate will have strong hands-on experience in ServiceNow development, integrations, and ITOM, combined with solid problem-solving and stakeholder management skills.
Key Responsibilities
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Administer, configure, maintain, and upgrade the ServiceNow platform.
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Develop and customize ServiceNow applications, workflows, APIs, and integrations.
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Build solutions using ServiceNow APIs, SSO, SAML, REST, SOAP, LDAP, JDBC, and ODBC.
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Implement ServiceNow ITOM Discovery for on-premises and cloud (AWS, Azure) environments.
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Leverage Integration Hub and Orchestration to automate IT processes.
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Design, configure, and maintain Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, and UI Policies.
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Create custom reports, dashboards, and visualizations, leveraging Performance Analytics.
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Collaborate with stakeholders to define integration requirements and deliver scalable solutions.
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Ensure compliance with CSDM framework, CMDB standards, and ITIL practices.
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Provide technical stewardship and support transformation of IT service delivery.
Essential Skills
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5 8 years of ServiceNow platform administration, configuration, maintenance, integration, and upgrade experience.
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4+ years in ServiceNow development with a strong focus on integrations.
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Expertise in ServiceNow data models, tables, and relationships.
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Strong hands-on knowledge of APIs, SSO, SAML, REST, SOAP, LDAP, JDBC, ODBC.
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Proficiency in JavaScript, Angular.js, Perl, and PowerShell.
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Experience with Integration Hub, Orchestration, ITOM Discovery, and CMDB.
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Knowledge of CSDM framework and familiarity with Performance Analytics.
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Backend development exposure with SQL Server (preferred).
Desirable Skills
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Experience in automating IT processes and data synchronization.
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Strong ability to map, transform, and synchronize data across systems.
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Knowledge of cloud platforms (AWS, Azure) and REST API integrations.
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Excellent communication, collaboration, and problem-solving skills.
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Ability to lead requirement workshops, solution design, and stakeholder engagement.