Project Specialist

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This role must be based in the Raleigh, North Carolina area with the expectations the person will need to go into the Raleigh office on average 5-10 days a month, or as needed based on project needs.

This position is responsible for providing administrative support to projects within a department or function. Creates and maintains project plans, tracks progress, and prepares reports for clients or project stakeholders. Collaborates with both internal and external parties during course of work. Maintains documentation, resolves daily issues, and performs other key tasks to ensure the success of assigned projects.

Responsibilities

• Project Coordination - Creates and maintains project plans, detail, and reporting. Works in conjunction with associates, business units, and external parties which may include clients or vendors. Coordinates meetings and gathers all necessary information for an assigned project.
• Administrative Support - Performs various operational and administrative tasks to facilitate the success of a project. Tracks progress to aid in identification of project needs and strategic objectives. Resolves issues, answers inquiries, and ensures client satisfaction in support of business goals. Assist in the management of finances, logistics, and agendas.
• Reporting - Produces reports based on performance tracking, data analysis, and project cash flow. Determines potential issues and areas of improvement, communicating results to the appropriate parties.
• Documentation - Prepares, reviews, and maintains project-related documentation. Evaluates documentation for accuracy and completeness, identifying and addressing discrepancies as needed.

Qualifications

Bachelor's Degree and 0 years of experience in Administrative in a business environment OR High School Diploma or GED and 4 years of experience in Administrative in a business environment

Additional Requirements:

• Experience working in waterfall and agile environments
• Experience participating in and supporting projects (preparing meeting agendas, taking minutes, assisting in managing the budget and invoices, and preparing project artifacts for audits)
• Strong communication and collaboration skills
• Ability to build strong partnership across business IT and operations

Preferred Qualifications:

• Background in Financial Services
• 2 years of experience participating in project administration/management
• Experience with tools such as Beginner Excel, Clarity, SharePoint, Confluence, JIRA, and Teams

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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