Business Analyst in Trenton, NJ (HYBRID)

The BA will be expected to work in fast paced projects and will be expected to be organized, multi-task, take initiatives and be customer friendly. BA will work on gathering requirements for an web-based application that will automate a current paper driven process.

EXPERIENCE:
RESPONSIBILITIES:
The BA will be responsible for:
- gathering and documentation of business requirements,
- creating user interface/user experience mockups, workflows, use cases, user stories,
- user documentation for training purposes,
- test scripts and test plans.

Skills required:
- Experience in the complete SDLC including Agile methodology.
- Experience writing documentation including BRD, FRD, Use Cases, User Stories etc.-RD, Use Cases, User Stories etc.
- Experience with end user support using Adobe XD, Visio and other design tools (Adobe XD preferred).
- Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.
- Experience in writing test plans and test scripts and conducting various testing.
- Experience in creating user training manuals and conducting user training and demos.
- Customer service/end user support/helpdesk support experience preferred.
- Ability to analyze complex business processes and workflows and propose areas for improvement.
- 4-year college degree or equivalent study required