Dynamics 365 Consultant

Avanciers is a hiring Dynamics 365 Consultant in Remote ( USA). For one of our Fortune 500 clients. This is a Full time with the client. Benefits will be covered by the Client.

Role : Dynamics 365 Consultant

Location : Remote ( USA)

Fulltime

Job Description

Responsibilities

• Establish yourself as a trusted advisor with key stakeholders at assigned customers
• Develop and execute on a service delivery plan, leveraging repeatable services to educate the customer and assess their implementation to proactively ensure best practice execution and success
• Work collaboratively with team members to contribute to their success in supporting their customers and leverage their expertise in support of your customers
• Deliver technical training and assist with enhancing the quality of training material by providing feedback on needed improvements to existing training and new training content to be developed
• Engage in transactional requests to troubleshoot customer issues, provide education, and mitigate technical blockers

Required Qualifications

• Deep technical acumen combined with a curiosity to continue learning
• Excitement for modern engineering tools and practices Dynamics CRM
• Enterprise level support and administration focused specifically with:
• CRM infrastructure installation and configuration
• CRM deployment configuration
• CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows)
• CRM integration o CRM performance and tuning optimization o Dynamics CRM Cloud Migration
• Knowledge in CRM 2015+ build versions and upgrade experience
• Architectural experience for Dynamics CRM on-premises
• Need a strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.
• Environment health assessment experience
• Data recovery planning Dynamics 365 Customer Engagement Online and Power Platform
• Up to date product knowledge in Dynamics 365 for Sales and familiarity with the other modules
• Dynamics 365 Customer Service o Dynamics 365 Field Service
• Dynamics 365 Customer Insights - Journeys
• Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform
• Dataverse
• Power Apps o Power Automate
• Power Platform admin center
• Administration experience
• Customization and Integration experience (Data model, forms, views, JavaScript, C# .NET, plugins, workflows)
• Application Lifecycle Management experience (Solution management and automation)