IT Business Enablement Technology Support

Overview

Hybrid
Depends on Experience
Contract - W2

Skills

Data Entry
Oracle Procurement
Excel
SaaS

Job Details

IT Business Enablement Technology Support

Atlanta Georgia 30328

Hybrid- 2-3 days in the office no relocation

This role is around Smartsheet platform administration and vendor management operations. So the second is critical, the first preferred or another similar platformrequired. This is NOT simply a data entry role, hence compensation.

Top 5 Must Haves

  • Data Entry experience, efficient and accurate (preferably Oracle Procurement Requests/Orders)
  • Experience with analyzing data in Excel
  • SaaS System Administration experience (preferably Smartsheet)
  • Attention to detail

Ability to assimilate various data sources, perform research, self-starter, perform data analysis and cleanup

Target Years of Exp: 5

About the Role

Our team is seeking an individual with a broad skill set to support two critical functions: Smartsheet platform administration and vendor management operations. This role is ideal for a candidate who is highly organized, customer service-oriented, and comfortable working across systems like Smartsheet, Oracle, and Magnit vendor management system. The contractor will play a key role in maintaining data accuracy, supporting end users, and ensuring smooth operational workflows.

Key Responsibilities

    • Administer and maintain Smartsheet and Smartsheet Resource Management platforms.
    • Manage user access, permissions, and licensing.
    • Support integration of time tracking data with Oracle Projects to generate project actuals.
    • Interface with Magnit VMS to ensure accurate contractor time reporting and data flow.
    • Provide responsive, high-quality support to end users, troubleshooting issues and delivering training as needed.
    • Audit and validate data quality using Excel, Power BI, and other tools to ensure accuracy and consistency.
    • Perform data entry and analysis using data from Oracle, contracts, and invoices.
    • Create and facilitate purchase requisitions and receipts in Oracle.
    • Maintain documentation of processes, configurations, and best practices.
    • Configure and optimize dashboards, reports, and workflows.

Preferred Qualifications

    • Excellent customer service and communication skills, with a demonstrated ability to support and train end users.
    • Exceptional attention to detail and a commitment to data accuracy.
    • Proven experience administering SaaS applications, preferably Smartsheet Resource Management and Smartsheet.
    • Strong background in time tracking systems and their integration with ERP tools like Oracle.
    • Familiarity with vendor management systems, preferably Magnit.
    • Proficiency in Excel (including pivot tables, formulas, and data validation) and Power BI for data analysis and reporting.
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