Network Engineer

The Role

The Operations Engineer II will apply approved technologies and architectures to specific requirements for additions to support growth and new services.

The Main Responsibilities

High level competency supporting four layers of the TCP/IP Model e.g. (App, Trans, Internet, Network), ideal candidate will have multicast experience

Configure and maintain network elements including switches, routers, peripherals, and DWDM systems that are composed of various manufacturers.

Assist and in some cases be responsible for the design and architecture of projects and features.

Continually work towards making improvements in network design, network performance and customer support

Contribute to network performance reviews with management, internal partners and the customer

Provide technical mentoring and guidance to less experienced Engineers and staff.

Work with cross-functional resources to define and deliver network-based projects.

Work closely with team members to ensure customer network service is always fully operational

Provide technical expertise and troubleshooting as needed to support production issues.

Be willing to support deployments/maintenances/escalations outside of work hours

Actively participate in all Day 2 Support planning and preparation project meetings through network deployment iteration.

Develops/defines plans for the implementation of new plant construction or modifications to existing facilities.

Assures that the most feasible, practical and economical means to complete the work are utilized. Provides cost data to support capital planning and budgeting.

Monitors and controls project expenditures.

Skilled in project management

Requires direction and guidance with few tasks.

What We Look For in a Candidate

Fully seasoned with typically 5+ years professional experience with a Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's Degree.
Has an entrepreneurial mindset, takes ownership and can navigate various internal/external stakeholders and groups to meet business objectives
Ability to work all shifts in a 7x24x365 call center including off hours/on call and during holidays
Experience mentoring/training/coaching/collaborating with other employees
Experience with project management.
Proven analytical and problem-solving abilities.
Highly self motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.