Overview
Skills
Job Details
100% Remote
Looking for a UX Writer
Conversion opportunity typically 6 months -1 year.
Interview process: phone screen with HM followed by a second panel interview
Important Notes from Hiring Manager: The successful candidate collaborates well with others and thrives in a team dynamic. They will have UX content writing experience. Please do not send candidates without experience in technical writing for complex applications.
What you'll be doing:
Collaborate with product designers, product managers, researchers, and developers to create user-centric copy, including navigation, empty and error states, and other UX elements in the end-to-end digital experience
Write and optimize microcopy, instructional text, and other UX elements to facilitate intuitive user interactions
Help develop and execute content strategy for our custom-facing portals, ensuring alignment with user needs and business goals
Support content style guide and best practices for consistent messaging and tone across all [business-to-business][consumer] digital touch points
Participate in user research and leverage data-driven insights, including analytics and customer feedback, to enhance content effectiveness and user engagement
Collaborate with other departments to ensure regulatory compliance and industry standards for content
Adapt efficiently to changing project timelines and / or requirements, demonstrating a proactive approach to content
Develop and document content and information architecture, ensuring smooth user flows
What we're looking for:
Bachelor s degree in English, Communications, Journalism, or related field 3-5 years of relevant writing experience for digital audiences Experience in technical writing, UX writing, microcopy, content strategy, information architecture, and structure for complex applications
Strong portfolio showcasing intuitive UX writing samples
Understanding of Web Accessibility Content Guidelines (WCAG) and writing accessible content
Proficient written and verbal communication skills
Strong time-management skills with the ability to manage multiple projects and stakeholders
Familiarity with Figma / FigJam, Microsoft 365, Jira / Confluence, and other design tools
Preferred skills:
Basic understanding of HTML / CSS is a plus
Experience in health insurance, healthcare, insurance, or financial services is a plus
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.