ServiceNow Production Support with HRSD/ITSM/CSDM_HYBRID

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - Independent

Skills

IT Service Management
ServiceNow
Production Support
PL/SQL
SQL
Unix

Job Details

Job Title: ServiceNow Production Support with HRSD/ITSM/CSDM

Work Location: 507 E Howard Ln, Building 1, Suite 200, Austin, TX 78753

Hybrid (Candidate needs to work from office for 3 days a week, 2 days in WFH)

Yes, in person interview is mandatory with the client team

  • Top 3 Required skills:

Service Now, Unix, Oracle SQL

Years of experience in each of the must-have skills:

Service Now : 5-8 years

Unix : 3-5 years

Oracle SQL : 5-8 years

  • Any Certifications required:

Service now certified system administrator is a mandatory certification. Other micro certifications in HRSD/ITSM/CSDM could be beneficial

Description:

The role is for production support for a top client in the IT industry. Candidate is expected to be on shift during weekdays and some of the weekends. Since the project is on-prem, this team handles all the operational and maintenance activities. This gives an edge to the candidate to be involved in other technologies like Unix and SQL, unlike the industry standard projects. Also, the tool and its implementation is customised by the client, which also gives the candidate a very good scope for learning service now. Although it is production support, this team handles code fixes and minor enhancements, which is an edge over other implementations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.