Business Analyst

Job#: 2091548

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a Business Analyst. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at .

Here are the details:

Position: Business Analyst

Location: 1 Ashburton Place, Boston MA

Duration: Contract until 6/30/26 with possibility of extension

**Candidates Must Already Sit Locally In New England**

Rate: Negotiable Based on Experience

POSITION OVERVIEW: Senior Business Analyst - Agile Product Owner/ Business Analyst

The Executive Office of Health and Human Services is seeking an experienced professional Senior Business Analyst to join the IT team supporting the Department of Transitional Assistance.

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

• Support Agile Systems Development Life cycle: Requirement Definition, Analysis, Design, development, testing and post-production maintenance.
• Provide business systems analysis and process redesign expertise, interacting with business internal and external users to clearly define and document requirements.
• Experience managing agile requirements, prioritizing requirements, and scoping for sprints.
• Experienced in using JIRA, Confluence and SharePoint.
• Monitor systems operation; review daily reports including but not limited to tickets, error reports; track, research and resolve reported issues.
• Gather requirements by facilitating JAD sessions, analyzing system workflows and processes.
• Evaluate information from multiple sources and prioritize user requirements using MOSCOW and other techniques.
• Understand systemic data requirements as they relate to enhancing/changing the business process or system.
• Participate and/or coordinate required testing/validation of system enhancements and fixes, creating and/or executing the test cases including problem determination and resolution.
• Use database querying tools (e.g. TOAD) to run queries for data validation and meet agency's reporting needs. Working knowledge of SQL.
• Provides status updates to business leads/stakeholders and attains timely requirement approvals on documentation
• Prepares all system documentation, including but not limited to business analysis summary, research, presentations, requirements and detailed design documents.
• Monitors System Requests, Change Orders and Information Requests to ensure adequate priority is assigned and are addressed timely.
• Facilitates project meetings and promptly creates/disseminates project summary/meeting notes and status.
• Reviews changes in State and Federal regulations to determine the impact on existing systems and recommends system modifications to accommodate these changes.
• Reviews database structure to ensure the design supports the application.
• Prepares data flow diagrams by analyzing the business needs of end users to determine the flow of data within the organization.
• Function as a mentor for one or more junior staff in areas of expertise, such as: extensive knowledge of the Departments business operations and eligibility systems

Qualifications:

6+ years of Agile product owner/ business analysis experience.

Proven skill and effectiveness in requirements gathering, definition, business planning, data analysis, process analysis, business and functional requirements analysis, system design, testing implementation and change management.

Skill and experience working on Agile projects.

Strong oral and written communication skills with the ability to communicate to various levels of team members and management to clarify needs and evaluate alternative business solutions.

Demonstrated experience solving business and technical issues while supporting colleagues in a coaching and mentoring capacity.

Ability to adapt to evolving business processes and operations.

CSPO/CBAP etc. certifications is a must have.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.