Manufacturing Site IT Operations Specialist

Job Description

This role is categorized as onsite. This means the successful candidate is expected to report to Fort Wayne assembly manufacturing plant on a full-time basis.

The Role

The GMIT Manufacturing LAN/Operations Specialist Entry Level team member has on-site responsibility for p erforming activities pertaining to information technology and business unit objectives in a GM Manufacturing facility. More specifically, this role will perform tasks requiring on-site support for basic level requests for applications, IT devices, clients, network, and infrastructure support . End user support involves an evolving set of tools to remotely analyze and resolve issues . In many cases each day, however, this support also involves visits to the end device on the manufacturing floor . Employees should expect to spend a portion of the day on their feet, performing physical tasks that include lifting and climbing up stairs and vertical ladders to screen guarded environments.

What You'll Do

• Under specific guidelines performing work directed from the site IT manager
• Perform asset management i nventory updates
• Perform Label printing and delivery as needed
• Support End-User Devices (PCs, Printers, Scanners, Mobile Phones and Tablets)
• Use remote PC Management tools to assist users
• Complete assigned IT project tasks
• Use corporate IT tools to perform remote device management and user support
• Build clients (PCs, Laptops, printers, wireless devices) per common procedure(s)
• Participate with cross-functional teams as required
• Maintains, analyzes, basic troubleshooting, and repair of computer systems, hardware, and computer peripherals
• Ability to climb a ladder or open stairways to access network cabinets on mezzanine level platforms as needed

Your Skills & Abilities (Required Qualifications)

• 1 to 3 years of IT experience/or equivalent technical education
• Technical school graduate in IT discipline or equivalent experience

What Can Give You a Competitive Advantage (Preferred Qualifications)

• Operates under general guideline and direction to maintain , analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets), computer peripherals, and network connectivity
• G ood Windows PC and peripheral support skills
• Basic understanding of LAN/WAN concepts
• Basic understanding of wireless communication
• Basic IT Security knowledge
• Applies sound skill, experience, and judgment to troubleshoot reported issues
• Possesses strong analytical ability, communication, and interpersonal skills required to build relationships with team members and business partners

This job may be eligible for relocation benefits.

Compensation:

• The expected base compensation for this role is: $ 63,000 - $ 96,400 . Actual base compensation within the identified range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

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