Overview
On Site
Depends on Experience
Full Time
Skills
Help Desk Support
CompTIA A+
CompTIA ITF+
Job Details
Title: Help Desk Support
Location: Austin, TX (Onsite)
Duration: 15+ Months
Job Description:
- Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
- Experience working with customers across all levels of technological proficiency.
- Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
- Experience with Active Directory
- Experience with cloud platforms and technologies like Microsoft Azure
- A strong desire to grow and advance within an organization with an opportunistic landscape
- A strong desire to grow and advance within an organization with an opportunistic landscape
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.