Overview
On Site
USD 20.00 - 25.00 per hour
Full Time
Skills
IT Service Management
Policies and Procedures
Scripting
Reporting
Reliability Engineering
Computer Hardware
Software Development Methodology
System Monitoring
Recovery
Optimization
Technical Support
Incident Management
Mathematics
Computer Operation
Scheduling
Leadership
Training
Management
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
As an Associate Technology Support Analyst, you will support all technologies in a distributed environment. You will identify, troubleshoot, and remediate issues, take ownership of all IT building-related incidents and follow standard ITSM policies and procedures.
What You'll Do
Monitor system activity to ensure the availability and performance of all IT business services and will provide systems maintenance, support and enhancements
Install and upgrade software and hardware
Monitor and troubleshoot system performance
Develop and run related automation scripts and reporting tools
Contribute to the design and implementation of systems and processes in collaboration with Site Reliability Engineering (SRE), Balanced Teams (BT) or Corp Project teams
Understand the integration of system components, learn new concepts and quickly train others
Develop knowledge of the system process and apply solutions and recommendations to hardware and software
Contribute to the development of new principles, concepts, policies, procedures and standards
Ensure the development of comprehensive support tools during the application development process
Create automation of system monitoring, recovery and optimization processes
Provide all levels of technical support on all systems and processes, support incident response and determine whether issues are user, procedural, environmental, local, global or systemic
Understand golden signals and observability and participate in IRs and blameless retros
Work to eliminate toil by automating repetitive issues and self-serviceability and reduce risks by simplifying the ecosystem
Additional tasks may be assigned
Additional Skills & Qualifications
Essential Functions
Ability to perform the accountabilities listed in the "What You'll Do" Section
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
Perform work in accordance with the Physical/Cognitive Requirements section
Physical/Cognitive Requirements
Ability to lift up to 50 lbs
Ability to navigate stairways in an industrial facility
Provide after-hours support as required
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Patterson,CA.
Application Deadline
This position is anticipated to close on Oct 11, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
As an Associate Technology Support Analyst, you will support all technologies in a distributed environment. You will identify, troubleshoot, and remediate issues, take ownership of all IT building-related incidents and follow standard ITSM policies and procedures.
What You'll Do
Monitor system activity to ensure the availability and performance of all IT business services and will provide systems maintenance, support and enhancements
Install and upgrade software and hardware
Monitor and troubleshoot system performance
Develop and run related automation scripts and reporting tools
Contribute to the design and implementation of systems and processes in collaboration with Site Reliability Engineering (SRE), Balanced Teams (BT) or Corp Project teams
Understand the integration of system components, learn new concepts and quickly train others
Develop knowledge of the system process and apply solutions and recommendations to hardware and software
Contribute to the development of new principles, concepts, policies, procedures and standards
Ensure the development of comprehensive support tools during the application development process
Create automation of system monitoring, recovery and optimization processes
Provide all levels of technical support on all systems and processes, support incident response and determine whether issues are user, procedural, environmental, local, global or systemic
Understand golden signals and observability and participate in IRs and blameless retros
Work to eliminate toil by automating repetitive issues and self-serviceability and reduce risks by simplifying the ecosystem
Additional tasks may be assigned
Additional Skills & Qualifications
Essential Functions
Ability to perform the accountabilities listed in the "What You'll Do" Section
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
Perform work in accordance with the Physical/Cognitive Requirements section
Physical/Cognitive Requirements
Ability to lift up to 50 lbs
Ability to navigate stairways in an industrial facility
Provide after-hours support as required
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Patterson,CA.
Application Deadline
This position is anticipated to close on Oct 11, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.