Overview
Remote
Full Time
Contract - W2
Contract - 11 day((s))
Skills
Oracle CX
Job Details
Role: 100% Remote -Oracle CX Cloud Functional Consultant-W2 Only
Location: Remote
Position Type: Contract / Full-Time (Remote)
Start Date: Immediate
Role Overview:
ob Description:
As part of our growing Oracle CX Cloud practice, we are seeking a talented and experienced Oracle CX Cloud Functional Consultant to join our team. The ideal candidate will have a strong functional background with hands-on expertise in multiple Oracle CX modules and a proven track record of successful end-to-end implementations.
Key Responsibilities:
- Lead and conduct discovery sessions and workshops with Oracle CX Cloud users across Sales, CPQ, Subscription Management, Service Logistics, and Maintenance Cloud.
- Gather and document business requirements and translate them into system configurations.
- Perform functional configurations and setups within Oracle CX Cloud modules.
- Lead CRP (Conference Room Pilots), UAT (User Acceptance Testing), SIT (System Integration Testing), and production cutover planning.
- Mentor and guide offshore Oracle CX Cloud developers on implementation and customization tasks.
- Collaborate with cross-functional teams to ensure timely and quality delivery of project milestones.
- Prepare end-user training materials, conduct training sessions, and provide post-go-live support as needed.
- Provide best-practice guidance to improve customer experience workflows and digital engagement.
Required Skills & Experience:
- Minimum 2 full lifecycle implementations of Oracle CX Cloud, including CPQ, Subscription Management, Service Logistics, or Maintenance Cloud.
- Strong experience in business process analysis, functional design, and system configuration.
- Excellent communication skills and experience working directly with business stakeholders.
- Proven ability to lead CRP, UAT, SIT, and production cutover.
- Ability to train end-users and create functional documentation and manuals.
- Experience collaborating with offshore teams and managing deliverables.
Preferred Qualifications:
- Oracle CX Cloud certification(s)
- Experience in related Oracle Cloud modules (ERP, HCM) is a plus
- Exposure to integration tools and Oracle PaaS solutions is a plus
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