Integration Technical Services Manager

We are looking for a Technical Integration Services Manager for a 7 month+ contract. This position will require this consultant to sit onsite in Baltimore 3 times per week.
The Technical Integration Service Manager oversees multiple projects with both on-site and off-shore teams. They oversee project health, manage the team and stakeholders, and lead efforts to improve program performance and customer experience. Key to the success in this role is an ability to work across teams, both internally and externally and align solutions toward customer needs.

• Experience managing large enterprise projects (onsite-offshore up to 50 employees).
• Experience with driving project health and working with multiple stakeholders.
• Experience managing technical teams and understanding source code management, design principals, service based architecture. Ability to provide solutions for scalability of projects. A suitable candidate is expected to demonstrate initiative in addressing problems and finding solutions.
• Technical expertise: Will not be hands on coding, but need to have experience with Mulesoft, background in coding Java(JavaScript). Strong understanding of APIs, web services, middleware, and cloud technologies. Ideal candidate comes from a technical background and has moved into a leadership role.

Key Responsibilities:

• Developing and implementing effective service strategies and operational policies to enhance performance and reliability.
• Assisting release management processes, serving as a key liaison between development and support teams to ensure smooth deployments and issue resolution.
• Design and enforce SLAs, KPIs, and SOPs to maintain service quality and accountability.
• Working on application integration projects, MuleSoft, contributing to seamless data flow and system interoperability.
• Facilitate Scrum ceremonies: daily stand-ups, sprint planning, reviews, and retrospectives
• Coordinate with stakeholders to ensure alignment and clear communication
• Remove obstacles and resolve conflicts to maintain team productivity
• Monitor sprint progress and report key metrics (e.g., burndown charts)

Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred)
5+ years in technical integration roles, including 2+ years in a leadership position
Proven experience with integration tools (e.g., MuleSoft, Dell Boomi, Azure Logic Apps)
Strong understanding of APIs, web services, middleware, and cloud technologies
Excellent communication and stakeholder management skills
Familiarity with ITIL or other service frameworks is a plus
Hands-on experience in system integration, APIs, middleware, or enterprise service bus (ESB) technologies
Scrum Master certification (CSM, PSM) preferred
Strong understanding of Software Development Life Cycle (SDLC), DevOps methodologies, and industry-standard development best practices.
Knowledge in cloud platforms (e.g., AWS, Azure, Google Cloud Platform) and infrastructure automation tools (e.g., Terraform, Jenkins).
Preferred Attributes:
Agile mindset with a focus on continuous improvement
Detail-oriented with a systems-thinking approach
Ability to thrive in fast-paced, hybrid tech environments
Pay and Benefits
The pay range for this position is $65.00 - $70.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Baltimore,MD.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.