Adobe Workfront Systems Administrator

Job Title: Adobe Workfront Systems Administrator Location: 100% Remote
Duration: Long Term Contract Pay type: W2 only
Work Eligibility: US Permanent Eligibility to Work Required
Job Description Key Responsibilities:

• Own and manage the Workfront support queue: triage, resolve, and communicate ticket status with urgency and clarity.
• Provide direct user support, troubleshoot technical issues, and escalate to Adobe support when needed.
• Conduct regular system audits, maintain data integrity, and ensure platform stability.
• Stay current with Workfront releases and proactively test and communicate relevant updates.
• Manage user provisioning, deactivation, license allocation, and role-based access control.
• Configure and maintain teams, groups, layout templates, and visibility settings.
• Deliver user onboarding, training, and maintaining up-to-date documentation.
• Design and implement custom forms, workflows, approval processes, and intake queues.
• Build and maintain advanced dashboards and reports using text mode.
• Translate business requirements into scalable Workfront solutions.
• Identify and implement automation opportunities using native features or integrations.
• Collaborate with stakeholders to align Workfront capabilities with business goals.
• Support change management and drive user adoption of new features.
• Provide actionable insights through reporting and analytics.

Required Skills:

Required Qualifications

• Minimum of 3 years hands-on experience as a Workfront System Administrator.
• Hands on support queue management experience
• Experience with direct user support and troubleshooting
• Strong understanding of Workfront architecture, object relationships, and data schema.
• Proficiency in text mode reporting, dashboard creation, workflow and custom form configuration.
• Demonstrated experience with user provisioning, license management, managing user roles, permissions, and visibility settings.
• Experience with Workfront upgrades and release readiness.
• Excellent communication skills with both technical and non-technical stakeholders.
• Self-starter with strong problem-solving skills and a continuous improvement mindset.

Desired:

• Experience with Workfront Fusion or API-based integrations.
• Familiarity with Workfront Proof, Scenario Planner, or Resource Management modules.
• Exposure to Agile methodologies and project management best practices.