Desktop Technical Support

Job Title: Desktop Technical Support Specialist
Location: Austin, TX 78727 (North Austin near The Domain)
Pay Rate: $20/hour
Work Type: On-site, 5 days/week
Start Date: Targeting June 9, 2025 (flexible to June 16 if needed)
Contract Duration: 12 months (high possibility of extension with good performance)

Job Description:

This is a great entry-level opportunity for someone who enjoys working with technology. We're looking for a hands-on, detail-oriented individual to support equipment logistics and basic technical tasks at our client's North Austin site.

Key Responsibilities:

• Approve or deny equipment assignment tickets with high accuracy.
• Physically move, unbox, and box technical equipment across campus.
• Maintain accurate inventory records in the equipment database.
• Perform basic troubleshooting and equipment prep (e.g., erasing devices, replacing peripherals).
• Stock and manage equipment vending machines.
• Ensure all equipment is properly labeled, tracked, and stored.
• Provide excellent customer support and communication to internal teams.

Qualifications:

• Interest in technology.
• Familiarity with technical hardware is a plus.
• Strong organizational skills and attention to detail.
• Ability to lift and move equipment regularly.
• Excellent communication and customer service skills.
• Comfortable using Excel and managing inventory systems.
• iPhone required for mobile access to email and Slack.
• Must be willing to submit to pre-employment background screening.

Additional Information:

• 14 company holidays per year (holiday work optional and varies by team).
• Two-round interview process: initial with hiring manager, followed by a panel with team members.
• Friendly, long-tenured team with strong collaboration culture.

Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Austin,TX.
Application Deadline
This position is anticipated to close on Jun 4, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.