Technical Writer

Tandym is seeking a highly motivated Technical Writer to develop, maintain, and manage comprehensive technical documentation across our IT and business functions.

This is a long-term contract, requiring onsite presence 2 days per week in either McLean, VA or Pensacola, FL

Responsibilities:

• This individual will be responsible for translating complex technical concepts into clear, user-friendly documentation, ensuring effective communication between technical teams, end-users, and stakeholders.


• Develop, write, and maintain a wide range of documentation including user guides, API documentation, system/data flow diagrams, technical specifications, and compliance materials.


• Gather and analyze information from analysts, engineers, and other subject matter experts to document workflows, business processes, and technical systems.


• Organize and present complex technical information in a structured, accessible format that meets the needs of both technical and non-technical audiences.


• Evaluate and enhance the organization's content architecture to improve content discoverability and reusability.


• Plan, design, and implement documentation related to technical controls, governance policies, risk procedures, and regulatory compliance across business units.


• Utilize industry-standard tools and platforms to create and manage documentation assets.


• Ensure consistency in style, tone, and formatting through advanced editing and proofreading practices.


• Maintain knowledge of key platform capabilities, data governance standards, and system operations within the technology and analytics domain.


• Support teams in aligning documentation practices with frameworks such as SDLC, COBIT, and ITIL.

Qualifications:

• 5+ years of experience in a technical writing role within a technology or analytics-focused environment.


• Advanced knowledge of information architecture, documentation standards, and best practices.


• Experience with technical documentation tools (e.g., Confluence, MadCap Flare, Markdown, Git, Microsoft Word).


• Familiarity with software development life cycles, compliance standards, and IT frameworks (SDLC, COBIT, ITIL).


• Advanced skills in editing and proofreading technical content for grammar, clarity, and consistency.


• Strong technical acumen with an understanding of software, data analytics, and system architecture.

• Bachelor's degree in Technical Writing, Information Systems, Computer Science, or a related field.


• Experience working in Agile or DevOps environments.