Patient Service Representative (Front Office)

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 week(s)

Skills

Customer Service
Healthcare Experience
Insurance Knowledge
Patient Registration
Financial Clearance
EPIC EHR
PC Knowledge
Third Party Liability (TPL)
Medi-Cal / Medicare eligibility verification

Job Details

The Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Patient Arrival & Registration.

The Patient Access Representative must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability and secure cash deposits (co-pays, deductibles, cash packages).

Minimum: 1 2 years customer service in healthcare

Skills REQUIRED: Previous Hospital experience, Customer Service, PC Knowledge

Skills HIGHLY preferred: Health insurance knowledge, EPIC EHR

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