Technical Support

  • Hyderabad, Telangana
  • Posted 4 days ago | Updated 4 days ago

Overview

Hybrid
$20 - $30
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 24 Month(s)
50% Travel

Skills

Support
L1
DBA

Job Details

Need a Technical Support candidate in HYD - Hybrid position - xtivia office
Budget: 30,000 - Negotiable
Exp.: 2+ years

Job Description:

Need someone who can mainly take any inbound call or p1 tickets or monitoring alerts and wrangle a DBA to respond based on what the documentation says to do. So they need to have comm skills and be able to look things up in our wiki to know what to do for what client.
They will be talking to clients that call in, and sending emails out to clients when the wiki tells them to do so.

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