(Face to Face interview is MUST) L2 Production Support, Java, e-commerce background

Overview

On Site
$55 - $56
Contract - W2
Contract - 6 Month(s)

Skills

OpenID
SAML
OAuth
Cloud Architect

Job Details

(Face to Face interview is MUST) L2 Production Support, Java, e-commerce background

The target pay rate ranges between $55 - $56 Per Hour

Job Summary:

We are seeking a Senior L2 Support Engineer with a strong background in Java, Python, and e-commerce platforms to join our production support team. In this role, you will be responsible for handling high-impact production issues, analyzing incidents, and ensuring smooth functioning of our retail e-commerce systems. You’ll work closely with cross-functional teams including L1 support, business, developers, QA, and DevOps to ensure timely resolution of issues and optimal customer experience.

Required Skills and Qualifications:

  • 6+ years of experience in L2/production support, preferably in high-volume retail or e-commerce environments.
  • Strong proficiency in Java (for debugging backend services) and Python (for scripting and automation).
  • Solid understanding of distributed systems, APIs, microservices, and RESTful architecture.
  • Experience with SQL and NoSQL databases (e.g., MySQL, MongoDB, Redis).
  • Deep experience in analyzing logs and troubleshooting issues using Production support tools.
  • Familiarity with CI/CD pipelines, Jenkins, and Git-based source control.
  • Ability to triage, communicate, and escalate effectively under pressure.

Excellent documentation and communication skills

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Thanks & Regards,

Jaish Watwani

Xoriant Corporation.

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About Xoriant Corporation