Overview
Skills
Job Details
We are looking for a Solution Architect (Sales Cloud / Service Cloud) and for the location Dallas, TX (Onsite).
Position: Solution Architect (Sales Cloud / Service Cloud)
Location: Dallas, TX (Onsite)
Job Type: Contract Role
Need candidates from PHARMA Domain
Job Description:
A Salesforce Solution Architect for Sales Cloud and Service Cloud is responsible for designing, implementing, and optimizing enterprise Salesforce solutions that align with business needs and technical best practices. Below is a comprehensive job description drawn from top industry sources.
Role Overview:
The Solution Architect leads the end-to-end architecture, design, and delivery of Salesforce solutions, focusing on Sales Cloud and Service Cloud. They act as a trusted advisor, bridging business requirements with platform capabilities to deliver scalable, efficient, and optimized CRM solutions.
Key Responsibilities:
Lead solution architecture for Sales Cloud and Service Cloud implementations, ensuring alignment with business objectives and Salesforce best practices.
Partner with business teams to gather and translate requirements into detailed architectural and technical designs.
Design scalable data models, integrations, and automation frameworks across multiple Salesforce products and third-party systems.
Oversee development, configuration, and DevOps practices, including CI/CD setups using tools like Jenkins, GitHub, and Bitbucket.
Provide strategic direction on system landscape, data governance, and security model design.
Lead technical workshops, design sessions, and architecture reviews with business and technical stakeholders.
Develop proof-of-concepts (POCs) and system prototypes to validate solutions.
Mentor and guide development teams, ensuring adherence to architectural principles and standards.
Collaborate with enterprise architects to align Salesforce solutions with overall IT strategy.
Continuously evaluate new Salesforce product releases, features, and capabilities to enhance business value.
Required Skills & Experience:
8+ years in Salesforce ecosystem, with at least 3+ years of leadership or architect-level experience.
Strong hands-on expertise in Sales Cloud, Service Cloud, Lightning Components, Apex, and Flow automation.
Solid understanding of Salesforce integration patterns (APIs, middleware, REST/SOAP).
Experience in system design for large-scale, multi-cloud Salesforce implementations.
Proven experience with DevOps, CI/CD pipelines, version control, and deployment strategies.
Salesforce certifications highly preferred: Salesforce Application Architect, System Architect, or Sales Cloud/Service Cloud Consultant.
Excellent communication, stakeholder management, and problem-solving abilities.
Preferred Attributes:
Experience with Salesforce Experience Cloud or Marketing Cloud.
Familiarity with data migration tools (Data Loader, Data Import Wizard, etc.) and ETL solutions.
Proven success in agile delivery environments.
Prior consulting or pre-sales experience.
This position blends strategic architectural leadership with hands-on Salesforce expertise, ideally suited for professionals who can translate complex business challenges into performant, sustainable Salesforce ecosystems.