M365 Voice + Video Delivery Lead

• Service Design Delivery engineer oversees delivery of collaboration and productivity solutions at the bank, for example M365 product suite, voice, and video solutions.)
• The role requires technical knowledge and process expertise to examine what's needed to introduce or the bank's collaboration and productivity service.

• Manage overall program execution and program health inclusive of tasks, risks, dependencies, and impediments.
• Accountable for end-to-end plan ensuring delivery by expected date.
• Collaborate with cross-functional teams to identify and prioritize dependent tasks, track open deliverables to closure.
• Engage and support bank and vendor teams to define critical tasks and inter-dependencies needed to deliver.

• Proficiency in Microsoft Office Suite and advanced proficiency with Microsoft Visio
• 7-10 years' experience working on technology initiatives.
• Bachelor's degree preferred

• Demonstrated experience delivering M365 or Regulated Messaging Services preferred, or equivalent technical projects.
• Ability to work well with other bank team members to deliver on their tasks.
• Strong communication (written and spoken skills).
• Expert organizational skills and analytical skills.
• Effective attention to detail and ability to determine course of action as required.
• Ability to learn bank's system and tollgates needed to perform role; knowledge of Jira preferred.
• Interact effectively with teams, internal customers, and leadership as needed.
• Handle multiple projects simultaneously.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.