Account Director

Overview:

We re looking for an experienced Account Director to manage and grow strategic client relationships across assigned accounts in the US. This role focuses on expanding existing engagements and identifying new opportunities by aligning Infocepts capabilities with client business needs. You ll work closely with cross-functional teams to shape account strategies, support solution development, and ensure client satisfaction in a sustainable manner. This role contributes to Infocepts broader strategy of delivering domain-led solutions and building long-term client partnerships.

Key Responsibilities

Strategic Account Leadership

• Own and grow relationships with senior business stakeholders across clients to enable business transformation using Data & AI
• Shape and execute account strategies
• Lead quarterly business reviews and strategic planning sessions

Growth

• Identify and pursue new opportunities within existing accounts
• Collaborate with cross-functional teams to develop tailored go-to-market motions
• Drive pipeline growth through consultative selling and solution-led engagement

Cross-Functional Collaboration

• Partner with delivery, pre-sales, and solution teams to ensure seamless execution
• Work closely with technology partners (e.g., HyperScalers, Databricks, Snowflake) to co-create differentiated offerings

Financial & Operational Oversight

• Monitor revenue growth, solution adoption, and client satisfaction metrics
• Work collaboratively with Portfolio Anchors to ensure account-level financial health

Qualifications

• 12+ years of experience in strategic account management working with Retail and CPG customers
• Proven success in managing Fortune 500 clients and delivering business-led analytics or AI solutions
• Strong understanding of industry sub segments and their digital transformation needs
• Experience in consultative selling, suctioning, and navigating complex stakeholder environments