Overview
Skills
Job Details
Job Title: AirWatch MDM Engineer Duration: 12+ Months (W2 Only) Location: Onsite | Minnesota Client: Met Council Interview mode: in person
The work is expected to be done onsite supporting multiple Met Council locations across the 7-county metro area.
Job Description
Overview:
The Metropolitan Council Unified Communication and Collaboration Team (Met Council) is seeking one full-time AirWatch MDM Engineer resource to manage and support the existing enterprise mobile device management (MDM) environment. The ideal resource will have deep expertise in AirWatch, a strong understanding of mobile security and compliance, and a passion for modernizing endpoint management through cloud-native solutions.
At a high level, the resource will maintain the current VMware Workspace One (AirWatch) infrastructure while working on and helping with the strategic planning and execution of a future migration to Microsoft Intune alongside the Endpoint Engineering Team.
Roles & Responsibilities:
- Maintain the existing AirWatch MDM platform, including device enrollment, policy configuration, application deployment, and compliance monitoring for iPhones, iPads and Android devices.
- Provide Tier 2/3 support for mobile device issues across iOS, Android, and Windows platforms.
- Maintain Telecommunication, Telecommunication and other Vendor Support Portals for cellular devices
- Collaborate with security and compliance teams to ensure mobile device policies align with organizational standards.
- Monitor system performance, generate reports, and implement required improvements to enhance user experience and security posture.
- Work on the assessment, planning, and phased migration from AirWatch to Microsoft Intune, including stakeholder engagement, pilot testing, and documentation.
- Develop and maintain technical documentation, SOPs, and knowledge base articles.
- Keep the Met Council leadership updated and current with industry trends and best practices in endpoint management and mobile security.
- Demonstrate excellent troubleshooting, communication, and documentation skills.
- Demonstrate ability to work independently and collaboratively in a fast-paced environment.
- Knowledge transfer
Minimum Qualifications:
- 3 years of hands-on experience with VMware Workspace ONE / AirWatch administration.
- 2 years of combined experience using Air Watch MDM software, mobile OS platforms, and enterprise mobility architecture
- 2 years of experience with cellular activations on Vendor portals such as Telecommunication, Telecommunication and Telecommunication.
- 1 year of combined experience with Microsoft Intune, Azure AD, and Microsoft Endpoint Manager.
Desired Skills:
- Experience with Intune deployment or migration projects.
- Microsoft certifications (e.g., MD-102, SC-300, or AZ-104).
- Knowledge of Zero Trust principles and conditional access policies.
- Experience integrating MDM with identity and access management solutions.
- Experience with PowerShell scripting or other automation tools.